Refund policy
### Return & Refund Policy
We want you to love your purchase! If you are not entirely satisfied with your order, we're here to help. Our return policy lasts 30 days from the date you receive your item.
#### 1. Eligibility for Returns
To be eligible for a return, please ensure that:
* The item was received in the last 30 days.
* The item is in its original packaging.
* The item isn't used or damaged.
* You have the receipt or proof of purchase.
*Items that do not meet these criteria will not be considered for a return.*
#### 2. Return Shipping Address
Please do not send your purchase back to the manufacturer. All customer returns within the United States must be mailed directly to our US warehouse at the following address:
**Attn: Returns Department**
**Name:** MUHAMMED demlahi
**Address:** 444 Alaska Avenue, Suite #CNQ617
**City/State/Zip:** Torrance, CA 90503, USA
*Note: Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.*
#### 3. Refunds & Processing
Once we receive your item at our US warehouse, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
#### 4. Damaged or Defective Items
If you received a damaged or defective product, please contact us immediately via SMS/WhatsApp with photos of the issue, and we will arrange a free replacement or full refund.